How Can You Open an Exclusive Online Art Marketplace?

Dreaming of launching a premium online art marketplace? Curious about the foundational steps to curate a truly exclusive digital gallery and attract discerning collectors? Discover how to build a thriving business with our comprehensive guide, and explore the essential tools like the Exclusive Online Art Marketplace Financial Model to ensure your venture's financial success.

Steps to Open a Business Idea

Launching an exclusive online art marketplace requires a strategic approach to ensure quality, trust, and a superior experience for both artists and collectors. The following steps outline the essential components for establishing a successful platform in this specialized market.

Step To Open Exclusive Online Art Marketplace: Define Niche & Curation Strategy

Precisely define the artistic niche and establish stringent curation criteria to ensure exclusivity and quality. A clear niche attracts specific collectors, and successful platforms often see higher average transaction values.

Step To Open Exclusive Online Art Marketplace: Develop Technology Platform

Develop a robust technology stack with e-commerce capabilities, secure payment gateways, and advanced search functionalities. Investment in a custom-built or highly customized platform is crucial, with mobile responsiveness being a key feature.

Step To Open Exclusive Online Art Marketplace: Establish Legal & Authenticity Frameworks

Establish comprehensive legal requirements, including terms of service and intellectual property rights, alongside a stringent authenticity verification process. Legal compliance for cross-border sales and clear policies on returns build trust.

Step To Open Exclusive Online Art Marketplace: Attract High-Quality Artists

Attract high-quality artists by offering competitive commission rates, professional marketing support, and a platform that enhances their reputation. Many artists prioritize exposure to a new audience over higher commissions.

Step To Open Exclusive Online Art Marketplace: Implement Marketing & Launch Strategy

Implement a targeted marketing strategy involving pre-launch buzz, partnerships with luxury publications, and social media influencer collaborations. SEO optimization and exclusive online preview events generate early interest.

Step To Open Exclusive Online Art Marketplace: Develop Shipping & Logistics Solutions

Establish partnerships with specialized art handlers and insurers for secure, tracked, and temperature-controlled global delivery. Shipping costs can range from 5% to 15% of artwork value, and insurance is crucial.

Step To Open Exclusive Online Art Marketplace: Provide Excellent Customer Service

Provide personalized art advisory and responsive multi-channel support for collectors. High-end collectors expect concierge-level service, and follow-up communications foster long-term loyalty.

What Are Key Factors To Consider Before Starting Exclusive Online Art Marketplace?

When aiming to start an exclusive online art marketplace, like 'Curated Canvas,' several critical factors demand careful consideration to ensure success in this specialized niche. A primary concern is identifying a clear market demand for high-quality, authenticated art. This involves understanding the appetite among discerning buyers for a curated selection and analyzing the competitive landscape to pinpoint unmet needs. Crucially, defining your unique value proposition is paramount; what makes your platform stand out to both exceptional artists and affluent collectors? This differentiation is key to building a strong brand presence in the online art business.

The global online art market presents significant opportunities. In 2023, its valuation was approximately $68 billion. Projections indicate this market will exceed $10 billion by 2028, underscoring the robust growth potential for a specialized art e-commerce platform. This expansion highlights the viability of creating a high-end online art selling platform that caters to a specific segment of the market.

Authenticity remains a significant hurdle for online art sales. The Hiscox Online Art Trade Report 2023 identified authenticity concerns as a major challenge, cited by 58% of buyers. For an exclusive online art marketplace, implementing rigorous authentication processes is not just beneficial but essential. This builds the necessary trust for a luxury art platform and is a cornerstone for attracting serious collectors and ensuring a positive user experience.

Understanding transaction values is also vital. For high-end art sold online, average transaction values can range widely, often from $5,000 to $50,000+, depending on the artist's reputation and the artwork's significance. This emphasizes the need to target affluent collectors who are willing and able to invest in premium art. Successfully attracting these buyers requires a platform that reflects the exclusivity and quality of the art being offered, as discussed in articles about how much an exclusive online art marketplace owner makes.


Key Considerations for Launching an Exclusive Online Art Marketplace

  • Market Demand Analysis: Assess the current and future demand for authenticated, high-quality art within your target demographic.
  • Competitive Landscape: Research existing online art galleries and marketplaces to identify gaps and opportunities for differentiation.
  • Unique Value Proposition: Clearly articulate what makes your platform distinct for both artists and collectors (e.g., curation, authentication, artist support).
  • Authenticity and Curation: Establish robust processes for verifying art authenticity and curating a high-quality collection to build trust.
  • Target Audience Identification: Define your ideal buyer and artist profiles to tailor marketing and platform features effectively.
  • Monetization Strategy: Determine how the platform will generate revenue, such as commission fees, subscription models, or premium listings.
  • Legal and Compliance: Understand the legal requirements for selling art online, including copyright, sales tax, and international shipping regulations.
  • Technology Stack: Select the right technology to build a secure, user-friendly, and visually appealing digital art gallery setup.
  • Shipping and Logistics: Develop reliable methods for insured shipping and handling of valuable artworks.

When creating a high-end online art selling platform, understanding the financial implications is crucial. While the exact cost can vary, initial investments can range significantly, impacting the overall profitability. For instance, detailed cost breakdowns and profitability analyses for such ventures can be found in resources discussing the cost to open an exclusive online art marketplace and the profitability of an exclusive online art marketplace.

What Is An Exclusive Online Art Marketplace?

An exclusive online art marketplace is a specialized digital platform designed to connect serious art buyers with a carefully selected group of artists. The core focus is on offering high-quality, authenticated artworks, emphasizing trust and a premium buying experience. This curated approach differentiates it from broader art e-commerce sites.

Unlike general art platforms, these marketplaces implement stringent vetting processes for both the artists and the art pieces themselves. This ensures that only exceptional works are presented, creating a fine art online portal experience. For instance, while platforms like Artsy might feature exclusive sections, a truly exclusive model, like the hypothetical 'Curated Canvas,' would concentrate on a smaller, higher-value inventory.


Key Characteristics of Exclusive Online Art Marketplaces

  • Curated Selection: Only works from vetted artists are featured.
  • Authenticity Focus: Emphasis on verifying the origin and authenticity of each artwork.
  • Elevated Experience: Aims to replicate the feel of a physical high-end gallery.
  • Higher Transaction Values: Caters to buyers willing to invest more in unique pieces.

While the average online art buyer might spend around $1,000 per purchase, buyers engaging with exclusive platforms are typically willing to spend significantly more. Data from 2022 indicated that approximately 15% of online art buyers spent over $5,000 on a single purchase, a segment that exclusive marketplaces actively target.

Who Are The Target Artists And Collectors For An Exclusive Art Platform?

When starting an exclusive online art marketplace, like 'Curated Canvas', understanding your audience is crucial. You're not aiming for everyone; instead, you're focusing on a niche that values quality, authenticity, and a premium experience. This means identifying specific types of artists and collectors who align with your platform's curated approach.

Target Artists for Exclusive Online Art Marketplaces

The artists you want on your platform are typically those who have already established a reputation or are on the cusp of significant recognition. These are artists with a strong body of work, a proven exhibition history, and a clear artistic voice. They are looking for a platform that can provide them with exposure to serious buyers and offer terms that reflect the value of their art. Many artists seek platforms that handle marketing and logistics, allowing them to concentrate on their creative process. For instance, artists often look for commission rates that favor them, typically in the 70-85% range of the sale price.

Target Collectors for Exclusive Online Art Marketplaces

On the collector side, your ideal audience includes high-net-worth individuals, seasoned art enthusiasts, and discerning interior designers. These buyers are often looking for investment-grade pieces, museum-quality works, or unique items that enhance their collections or spaces. They appreciate a curated selection because it saves them time and ensures a certain level of quality and authenticity. Research indicates that a significant portion of art collectors are comfortable purchasing art online; approximately 65% of art collectors are willing to buy art digitally. This demographic often possesses a high average household income, frequently exceeding $200,000, making them a perfect fit for a luxury art platform.


Demographic Trends in Art Collecting

  • Millennial and Gen Z collectors are becoming increasingly influential in the art market.
  • Data from the Art Basel & UBS Global Art Market Report 2023 shows that 30% of high-net-worth collectors in 2022 were under the age of 40.
  • This younger demographic is digitally native and actively engages with online art sales channels, representing a key growth area for any exclusive online art business.

Focusing on these specific groups allows your exclusive online art marketplace to build a strong brand identity and attract a community of buyers and sellers who are aligned with your vision. This targeted approach helps in creating a more effective marketing strategy and fostering a loyal customer base. For more insights into the financial aspects of such a venture, you can explore resources on the cost to open an exclusive online art marketplace.

How Do Exclusive Online Art Marketplaces Make Money?

Exclusive online art marketplaces primarily generate revenue through sales commissions. These commissions typically range from 15% to 35% of the artwork's sale price. This model aligns the platform's success directly with the sales volume and value of the art sold, making it a direct revenue stream for the online art business.

Subscription fees for artists can also be a significant income source. Some platforms offer tiered structures, where artists pay a monthly or annual fee for listing their work, accessing premium features, or gaining enhanced visibility. Higher-volume artists or those with exclusive representation might negotiate more favorable commission rates, influencing their decision to sell art online through a specific platform.


Additional Revenue Streams for Art E-commerce Platforms

  • Advertising Partnerships: Featuring sponsored content or advertisements from galleries, art suppliers, or related luxury brands.
  • Art Advisory Services: Offering personalized guidance to collectors for a fee.
  • Shipping and Installation: Providing 'white-glove' services for secure transport and installation of artwork, often with a markup.
  • Limited Edition Prints & Artist Promotions: Selling exclusive prints or offering curated artist promotion packages.

Consider a scenario where an exclusive online art marketplace facilitates $5 million in annual art sales. If the average commission rate is 25%, this would result in $1.25 million in gross revenue from commissions alone. This demonstrates the scalability of a commission-based model for an art e-commerce platform focused on high-value transactions.

What Marketing Strategies Work Best For Online Art Platforms?

To effectively market an exclusive online art marketplace like Curated Canvas, a multi-faceted approach is essential. This involves creating compelling content that highlights artist stories and art history, alongside highly targeted digital advertising. Public relations efforts and strategic partnerships with established art institutions and luxury brands can significantly boost credibility and reach. For instance, a 2023 report indicated that partnerships can increase brand visibility by as much as 40%.

Leveraging SEO for Targeted Collector Traffic

Search Engine Optimization (SEO) is paramount for ensuring your exclusive online art marketplace is discoverable. Focusing on long-tail keywords is key. For example, using terms like 'how to build an exclusive online art gallery' or 'creating a high-end online art selling platform' helps attract serious collectors actively searching for such specialized services. These specific search queries often indicate a higher intent to purchase or engage with a curated art sales platform. Proper SEO can drive a significant portion of your traffic; studies show that the top organic result on Google captures over 28.5% of all clicks.

Effective Email Marketing Campaigns

Email marketing remains a powerful tool for art e-commerce platforms. Segmenting your email list based on collector interests, past purchases, or preferred art styles allows for highly personalized campaigns. This targeted approach can lead to substantial conversion rates. Industry benchmarks suggest that art-related email content can achieve open rates of up to 25%, significantly higher than the general marketing average. By providing exclusive previews or early access to new collections, you can further incentivize engagement.

Harnessing Social Media for Visual Impact

Platforms like Instagram and Pinterest are indispensable for an online art business due to their visual nature. High-quality images and videos of artwork, combined with engaging artist narratives, are crucial. Posts featuring exceptional art can achieve engagement rates exceeding 5% among the target audience. For example, Curated Canvas could feature behind-the-scenes studio visits or interviews with featured artists. These visual stories build a connection with potential buyers and artists alike, fostering a sense of community around the curated art sales.


Key Marketing Channels for Exclusive Online Art Marketplaces

  • Content Marketing: Focus on artist biographies, exhibition histories, and art market analysis to attract and educate collectors.
  • Targeted Digital Advertising: Utilize platforms like Google Ads and social media advertising (Instagram, Facebook, Pinterest) with precise audience segmentation based on interests, demographics, and online behavior.
  • Public Relations: Secure features in art publications, luxury lifestyle magazines, and relevant blogs to build brand authority and reach a discerning audience.
  • Partnerships: Collaborate with art fairs, galleries, interior designers, and luxury brands to cross-promote and expand reach to affluent buyers.
  • Influencer Marketing: Partner with respected art critics, collectors, or tastemakers to showcase the platform and its curated offerings.

Building Trust and Authenticity

For an exclusive online art marketplace, building trust is paramount. This involves transparently showcasing artist credentials, providing detailed provenance for each artwork, and offering secure transaction processes. Clearly outlining your authentication procedures and return policies can alleviate buyer concerns. According to a 2022 survey, 70% of online art buyers cite trust and authenticity as the most important factors when purchasing art online. Ensuring a seamless user experience design for exclusive art platforms also contributes significantly to this trust factor.

Step To Open Exclusive Online Art Marketplace: Define Niche & Curation Strategy

To successfully start an exclusive online art marketplace, the foundational step involves precisely defining your artistic niche. This means identifying a specific segment of the art world to focus on, such as contemporary abstract paintings, emerging photographers, or historical artifacts. For 'Curated Canvas', this clarity is paramount to establishing a distinct brand identity and attracting a targeted audience of collectors. A well-defined niche allows you to cut through the noise of a general art market and appeal directly to enthusiasts with specific tastes.

Establishing stringent curation criteria is equally vital for an exclusive online art marketplace. These guidelines ensure the quality and authenticity of the art featured, reinforcing the premium positioning of your 'Curated Canvas' brand. Think of it as a quality seal for your platform. Without rigorous selection, the perception of exclusivity can quickly erode.

A clear niche isn't just about branding; it directly impacts sales performance. For instance, platforms specializing in contemporary African art experienced a significant 30% increase in sales volume in 2022, demonstrating the power of targeted focus. This suggests that by catering to a specific collector base, you can foster greater engagement and drive sales more effectively than a broad-appeal platform.

When developing your curation guidelines, consider key aspects that reflect a luxury art platform. These should encompass:


  • Artist credentials and exhibition history.
  • The artwork's medium, style, and condition.
  • Accepted size ranges and price points to maintain brand consistency.

By adhering to these standards, you build trust and signal a commitment to excellence. This focused approach often leads to higher average transaction values. It's not uncommon for niche market platforms to see sales averaging over $10,000 per piece, a direct result of attracting serious collectors and offering specialized, high-quality inventory.

Step To Open Exclusive Online Art Marketplace: Develop Technology Platform

To start your exclusive online art marketplace, building a robust technology platform is essential. This platform needs to offer strong e-commerce capabilities, secure payment processing, and excellent visual presentation for art. Think about features that cater specifically to high-value art sales and a discerning clientele.

The heart of your online art business, the technology stack, must support sophisticated functions. This includes displaying high-resolution images, providing personalized dashboards for both artists and collectors, and implementing advanced search and filtering tools so buyers can easily find exactly what they're looking for. This is crucial for creating an effective art e-commerce platform.


Key Technology Features for Your Art Marketplace

  • E-commerce Capabilities: Seamless product listing, inventory management, and sales processing.
  • Secure Payment Gateways: Integration of trusted payment systems to ensure safe transactions.
  • High-Resolution Image Display: Tools for artists to upload and display artwork with exceptional clarity.
  • Artist & Collector Dashboards: Personalized spaces for artists to manage their profiles and sales, and for collectors to track their purchases and interests.
  • Advanced Search & Filtering: Robust search functionality allowing users to filter by artist, style, price, medium, and more.
  • Mobile Responsiveness: An optimized interface for mobile devices, as over 60% of online art browsing happens on smartphones and tablets.

Investing in your technology platform is a significant step. The cost for a custom-built solution or a highly customized white-label option can range from $50,000 to over $500,000. This figure depends heavily on the platform's complexity and the desired user experience design, especially for a luxury art platform.

Security is paramount when you want to sell art online. Key features must include secure online art transactions. Implementing measures like escrow services and SSL certificates builds trust with buyers. In fact, 45% of online art buyers prioritize secure payment options when making a purchase, highlighting its importance for your fine art online portal.

Step To Open Exclusive Online Art Marketplace: Establish Legal & Authenticity Frameworks

To launch an exclusive online art marketplace like Curated Canvas, setting up robust legal frameworks and an unwavering commitment to authenticity is non-negotiable. This involves clearly defining your terms of service, protecting intellectual property rights for both artists and the platform, and understanding international sales regulations. A crucial component is a stringent authenticity verification process, as a significant portion of high-end buyers, around 70%, cite authenticity as their primary concern when purchasing art.

Ensuring authenticity can be approached in several ways. Partnerships with reputable art experts can lend credibility. Implementing blockchain technology for provenance tracking offers a transparent and immutable record of an artwork's history. Alternatively, requiring artists to provide official certificates of authenticity for every piece sold is a fundamental step. These measures build essential trust for an exclusive art selling platform.

When considering cross-border art sales, which are common for online art business ventures, understanding and complying with varying tax laws, such as VAT or sales tax, and import/export regulations is vital. Mishandling these can unexpectedly impact profitability, potentially by as much as 15%. Therefore, meticulous attention to international legal compliance is key to successful curated art sales.


Key Legal and Authenticity Considerations for Your Art E-commerce Platform

  • Terms of Service: Clearly outline user responsibilities, payment terms, and content guidelines.
  • Intellectual Property: Define how artist copyrights and platform rights are protected.
  • International Sales: Research and adhere to tax laws (e.g., VAT, sales tax) and import/export rules for relevant countries.
  • Authenticity Verification: Implement processes like expert appraisal, blockchain tracking, or requiring certificates of authenticity.
  • Returns and Disputes: Establish clear policies for returns, refunds, and conflict resolution to foster customer confidence.

Step To Open Exclusive Online Art Marketplace: Attract High-Quality Artists

Attracting top-tier artists is crucial when you want to start an art marketplace that stands out. For an exclusive online art marketplace like 'Curated Canvas,' this means offering artists compelling reasons to join your platform. Think about what truly motivates them. It's not always just about the money; exposure to a new, discerning audience can be incredibly valuable. In fact, a significant portion of artists, around 40%, actively seek platforms that can connect them with international buyers, expanding their reach beyond local markets.

To draw these high-caliber artists, your online art business needs to provide more than just a place to sell art online. Offering competitive commission rates is a given, but consider the added value. Providing professional marketing support, such as featuring their work prominently or running targeted campaigns, can significantly boost their visibility. A seamless submission process, where artists can easily upload their portfolios and manage their listings, also makes a big difference in their experience.

Beyond commissions and ease of use, an exclusive online art marketplace can differentiate itself by genuinely investing in the artists' success and reputation. This could involve offering services that enhance their professional image and market understanding. For instance, providing detailed sales analytics and insights into collector behavior empowers artists to make more informed decisions about their work and pricing strategies.


Artist Engagement Strategies for a Fine Art Online Portal

  • Competitive Commission Rates: Offering attractive splits that acknowledge the value artists bring to the platform.
  • Professional Marketing Support: Actively promoting featured artists and their collections to a targeted audience of collectors.
  • Enhanced Exposure: Connecting artists with international buyers and new collector segments they might not otherwise reach.
  • Sales Analytics & Insights: Providing data on sales performance and collector demographics to inform artistic and business decisions.
  • Artist Promotion: Offering services like professional artwork photography or featuring artist interviews and studio visits to build their personal brand and connect with buyers on a deeper level.

When building your curated art sales platform, remember that artists are looking for a partnership, not just a transaction. Highlighting how your platform enhances their reputation and connects them with serious, discerning collectors is key. This focus on artist value proposition is a cornerstone of creating a truly exclusive online art marketplace that attracts and retains the best talent, forming the backbone of your online art business.

Step To Open Exclusive Online Art Marketplace: Implement Marketing & Launch Strategy

To successfully launch an exclusive online art marketplace like Curated Canvas, a robust marketing and launch strategy is essential. This involves creating anticipation before the official opening and engaging potential buyers and artists. Think about building a community around your brand from the outset.

Pre-launch buzz is key. This can include teaser campaigns on social media, exclusive sneak peeks for early subscribers, and strategic partnerships. Collaborating with luxury lifestyle publications or well-known art critics can lend significant credibility. For instance, securing a feature in a high-profile magazine can reach a discerning audience.

Influencer marketing plays a crucial role in reaching art collectors. Partnering with art influencers or collectors with a strong online following can introduce your platform to a relevant audience. Additionally, participating in virtual art fairs provides visibility and direct engagement with potential buyers.


Marketing Budget and SEO for Online Art Business

  • Initial marketing budgets for an online art business can range from $10,000 to $50,000+ for a focused launch.
  • Ongoing monthly budgets for sustained growth typically fall between $5,000-$20,000.
  • SEO optimization is vital. Use keywords like 'best platform to build an exclusive art marketplace' and 'how to attract artists to an exclusive online marketplace' to ensure organic discoverability.

Driving early interest and sales can be significantly boosted by hosting exclusive online preview events or virtual exhibitions. These events offer VIP collectors a first look at the curated collection, often leading to immediate purchases. Some platforms report that 10-15% of their initial sales stem from such curated previews.

When considering how to build an exclusive online art gallery, remember that the launch phase is critical for setting the tone. A well-executed marketing plan will not only attract buyers but also signal to artists that your platform is a serious contender for their work, helping to build your artist marketplace creation.

Step To Open Exclusive Online Art Marketplace: Develop Shipping & Logistics Solutions

For an exclusive online art marketplace like Curated Canvas, establishing efficient and secure shipping and logistics is paramount. This involves partnering with specialized art handlers who understand the delicate nature of fine art. These partners should offer services like tracked, temperature-controlled, and insured delivery, catering to a global clientele. Offering a range of shipping options, from standard to premium 'white-glove' service, ensures customer satisfaction for diverse needs and budgets.

The cost of shipping valuable art can significantly impact the final price for buyers. Typically, shipping expenses for high-value pieces can range from 5% to 15% of the artwork's total value. This percentage varies based on factors such as the artwork's size, fragility, destination country, and the chosen shipping method. Developing a transparent pricing strategy for shipping on your art e-commerce platform is crucial for building trust and managing customer expectations.

Securing adequate insurance for art sold through your exclusive online art marketplace is non-negotiable. Insuring artwork during transit protects against potential damage or loss. The cost of such insurance generally falls between 0.1% to 0.5% of the artwork's value per transit. This investment safeguards both the seller and the buyer, reinforcing the credibility of your luxury art platform.


Key Shipping and Logistics Considerations for an Art e-commerce Platform

  • Specialized Handling: Partner with firms experienced in fine art shipping.
  • Global Reach: Offer international delivery with appropriate customs and documentation support.
  • Service Tiers: Provide options like standard, expedited, and white-glove delivery.
  • Insurance: Ensure artwork is insured for its full value during transit (typically 0.1% - 0.5% of value per transit).
  • Tracking: Implement real-time tracking for all shipments.
  • Communication: Maintain transparent communication with buyers regarding shipping status to reduce inquiries by up to 30%.

Providing buyers with real-time tracking information and consistent updates on their order's journey is a cornerstone of excellent customer service for an exclusive art e-commerce site. This transparency not only enhances the buyer's experience but also significantly reduces the volume of post-purchase inquiries. For a curated art sales platform, proactive communication can differentiate your service and build lasting customer loyalty.

Step To Open Exclusive Online Art Marketplace: Provide Excellent Customer Service

For an exclusive online art marketplace like 'Curated Canvas,' exceptional customer service is paramount. High-net-worth art collectors expect a personalized experience. This means offering services that go beyond a simple transaction. Think of it as building relationships, not just making sales. This approach is crucial for establishing trust and fostering loyalty in the luxury art market.

To truly stand out, your art e-commerce platform needs to offer concierge-level support. Data shows that approximately 80% of high-end art collectors value personalized recommendations when making purchasing decisions. This highlights the need for your team to be well-versed in art history, current trends, and the specific artists featured on your platform.

Providing responsive, multi-channel support is key. Collectors should be able to reach you easily via phone, email, or live chat. When issues arise, having dedicated customer service representatives who are knowledgeable about both art and logistics can significantly speed up resolution times. Platforms that achieve this often see customer satisfaction scores above 90% positive feedback.


Key Customer Service Elements for Exclusive Art Marketplaces

  • Personalized Art Advisory: Offering tailored guidance to help collectors discover pieces that match their tastes and investment goals.
  • Multi-Channel Support: Ensuring availability and responsiveness across phone, email, and live chat for seamless communication.
  • Seamless Post-Purchase Experience: Assisting with aspects like artwork installation guidance or recommending professional framing services.
  • Proactive Follow-Up: Engaging collectors post-delivery with art care instructions or exclusive previews of upcoming acquisitions to encourage repeat business.

The post-purchase phase is just as critical as the sale itself. Following up with collectors after delivery, perhaps with care instructions for their new artwork or an invitation to an exclusive preview of future acquisitions, can significantly enhance their experience. These touchpoints are vital for building long-term collector loyalty. In fact, repeat purchases often account for over 40% of sales on successful online art platforms, demonstrating the impact of excellent ongoing service.